After-sale Reverse Logistics: the State of the Art

نویسندگان

  • A. M. O. Siqueira
  • L. A. Freitas Segundo
  • M. H. V. Moita
  • W. V. Machado
چکیده

Reverse logistics is the management of materials and information from the consumer to the point of origin (manufacturer). Post-sale reverse logistics, namely, a specific area of the entrepreneurial logistics for the management of unused or little-used post-sales products, which, for different reasons, are returned to the direct distribution link chain, is studied. The state-of-the-art reverse logistics is presented through a review of the literature on the subject matter.

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تاریخ انتشار 2007